We start all our customers with a free trial. Fill out the information form and tell us about your business – this way we can understand what the right plan for you is. You can choose to avail our service for free for 7 days or 200 chats. After selecting an option, we will help you setup the live chat on your website.
2
Go live
Our proprietary algorithm allows us to start providing live support for your website within minutes.
3
Deliver exceptional customer support
Once your free trial ends, we will send you a detailed report on the visitors on your website to help you evaluate our service. This way, you can decide whether you want to continue partnering with us and start delivering exceptional customer support right on your website.
Key features
Why sign up for Chatsource?
Available all day, every day service
There’s no such thing as rest days when it comes to taking care of your live chats. Chatsource is there 24/7. You never know when someone needs live chat support!
Highly-trained, multilingual chat agents
Customers are real people, and they deserve to speak to chat agents that come through as humans and can speak the same language. Say goodbye to robotic responses with Chatsource’s specialized chat agents.
Bespoke chat scripts
Want to prepare uniform responses to live chat queries? You’re the boss. Chatsource provides services tailored to your needs and preferences.
Active Engagement
Chatsource doesn’t just reply to live FAQs. We also do your sales talk for you, since our chat agents can actively engage with customers to push sales.
Value-added service
Don’t fret if you still don’t have a live chat software on website. We’ve got you covered! We’ll help you set up the live chat software to get you started.
Cost-effective option
Signing up with Chatsource costs you 10 times less than an in-house front-end team, so you can keep your business’ overhead and other costs light.
“If you deprive yourself of outsourcing and your competitors do not, you're putting yourself out of business.”
“Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.”
What is Chatsource?
Chatsource is a comprehensive outsourced live chat service that offers not only a wide network base of specialized, multilingual chat agents available 24/7 for front end needs, but also bespoke services including but not limited to custom scripts for uniform responses and website setup.
What do we do at Chatsource?
Chatsource supports your website’s live chat feature by providing a team of live chat agents at your disposal all day, every day. Still don’t have a live-chat software on your website? No problem. We can help you pick the right live chat software for you and get it going!
Can I still subscribe to Chatsource even if my website doesn’t have a live chat software installed?
Yes, absolutely. Chatsource has its own live chat software and our team can help you integrate it to your website hassle-free. All software licensing fees are on us!
Is Chatsource available for any business anywhere in the world?
We believe in a borderless world, so YES you can sign up with us no matter where your business is based. Do check out supported languages when you sign up!
Can I use Chatsource to increase my sales?
We can actively engage with visitors to your website, thus making it easier for them to click that Buy Now or Sign Up Today button.
How do I monitor chats?
You may monitor chat logs through reports automatically sent to you by our live chat software.
This privacy policy discloses the privacy practices for (website address). This privacy policy applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +1856-236-1853 or via email Contact@archer.com
Contact us
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