Terms and Conditions

The use of Winks.ae (“Site”) is governed by the terms and conditions mentioned below. Please read them carefully.

If you do not agree with these terms please discontinue your use of the Site.  

General Terms
The Site may apply changes in the terms of use at any time and without prior public notice. Please review these terms before each use to know if the terms and conditions have not changed since your last visit.

The Site may contain links to other websites that appear as advertisements or pop-ups from. The Site has no control over these and shall not take responsibility for any loss or damage that may arise from your use of them.  


Terms of Sale

All orders are subject to availability and confirmation, and delivery schedules may vary according to availability. We will not be responsible for delays that may result from force majeure events.


To make a purchase on the website, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

When placing an order you agree that all details you provide to us are true and accurate, that you are the authorized user of the credit or debit card used to place your order.

Order Acceptance Policy

When you place an order on the Site, you will receive a system-generated order notification in the email address you have provided during checkout. This is neither an order confirmation nor is it an online proof of purchase. The system-generated email is not an invoice, and cannot be used to file warranty claims.

Only when a confirmation call from a Customer Service representative has been received that you may consider your order confirmed. Winks.ae reserves the right at any time, after receipt of your confirmation, to accept or decline your order without prior notice, or to supply less than the quantity you ordered. In case the Customer Service team is not able to get a response from you through the contact number you have provided, your order shall be automatically canceled.


Special Promotions

The Site may hold special promotions from time to time. Products under special promotions may have separate terms and conditions. The Site strongly advises you to read them before making a purchase.

Payments may be made via Cash On Delivery (COD) or through the online payment gateway Paytabs.

We may require additional verification or identification before accepting any order.

Accuracy and Typographical Errors

Winks.ae aims to publish accurate selling prices and product information. However, sometimes errors may be displayed on the website. In the event a product is listed with an incorrect price or with incorrect information due to a.) typographical error, b.) error in pricing or c.) product information received from our suppliers, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.  

Collection and use of personal information


Please read our Privacy Policy here. 


Warranty Information and Returns

All products advertised on the Website hold a 3-month warranty unless otherwise indicated.

Intellectual Property and Website Content

The intellectual property rights on all content (including photographic images) that appears on the Site remain the property of Winks and are protected by copyright laws and treaties around the world. All such rights are reserved by the Site.

Storing, printing, or displaying images from the Site is allowed for personal use only. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you in any form, whether online or offline.

Any image or content that appears on this Site may not be used in connection with another business or commercial enterprise.

Disclaimer of Liability

Images and information, including prices, displayed on this Site are provided without any guarantees, conditions or warranties as to its accuracy. The Company shall not be held liable for damages, personal injuries or conflicts, direct or indirect, arising from the use of and purchase of products from the Site and its Shops.


You agree to defend and hold Winks.ae, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) free from any legal responsibility from any issue arising from your use of this Site or your breach of the terms and conditions.

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